LionCasino Terms & Conditions – A Complete Guide for All Malaysian Members

LionCasino is open only to individuals who meet all of the following criteria. Registration or use of the platform by anyone who does not meet these criteria is strictly prohibited and may result in account closure and forfeiture of any remaining balance.

• Age: You must be at least 18 years of age at the time of registration. LionCasino enforces a zero-tolerance policy on underage gambling and reserves the right to carry out age verification checks at any time.
• Location: This platform is designed exclusively for users in Malaysia. You are solely responsible for ensuring that your use of this platform complies with the laws applicable in your jurisdiction.
• One Account: Each individual is permitted to hold only one LionCasino account. Holding more than one account is a serious violation that may result in the permanent closure of all associated accounts.
• Legal Capacity: You must have full legal capacity to enter into a binding contractual agreement. Individuals under legal guardianship are not eligible to register.
• Not a LionCasino Employee: Employees, contractors, and immediate family members of LionCasino employees are not permitted to open a member account or participate in any game or bet.

Creating an account on LionCasino is quick and straightforward. That said, there are several important obligations you must fulfil during and after registration to keep your account secure and active.

• Accurate Information: All information you provide during registration — including your full name, phone number, date of birth, and email address — must be accurate, complete, and up to date. Providing false or misleading information is a serious breach of these terms.
• Phone Verification: A valid Malaysian phone number is required for registration. An OTP verification will be sent to your number and must be submitted to activate your account.
• Password Security: You are solely responsible for choosing a strong password and keeping your login credentials confidential. LionCasino will never ask for your password via email or live chat.
• Updating Your Information: If any of your account details change, you must update them promptly via your account portal or by contacting our customer support team.
• Suspicious Activity Notification: If you suspect your account has been accessed by an unauthorised party, you must notify LionCasino immediately. We will assist you in securing your account.

LionCasino reserves the right to decline any registration application without providing a reason. Our decision regarding the approval or rejection of an account is final.

LionCasino supports a wide range of popular Malaysian payment methods to make depositing as easy as possible. All transactions are processed with 256-bit SSL encryption to keep your funds secure at all times.

Deposit methods accepted by LionCasino:

• Touch 'n Go eWallet
• GrabPay
• DuitNow
• ShopeePay
• Boost
• FPX – Maybank2u
• FPX – CIMB Clicks

All deposits must come from a legitimate source and must belong to you. LionCasino does not accept third-party deposits. Funds deposited into your LionCasino account may only be used for gambling on our platform and do not accrue interest.

LionCasino processes all valid withdrawal requests promptly. We are committed to ensuring your winnings reach you in the shortest time possible.

• Minimum Withdrawal Amount: The minimum amount per withdrawal is RM 30.
• Maximum Limit: The standard daily withdrawal limit is RM 50,000. LionCasino VIP members may negotiate a higher limit.
• Processing Time: Withdrawals via e-wallet (Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay) are processed within 15 minutes. Withdrawals via FPX to a bank account take between 15 minutes and 2 hours, depending on the bank's operating hours.
• Identity Verification: First-time withdrawals or withdrawals exceeding RM 5,000 require KYC (Know Your Customer) verification. This is a security measure to protect your account.
• Withdrawal Methods: Withdrawals may only be made to the same payment method used for your deposit, or to a verified bank account registered in your name.
• Bonus Wagering Requirements: Any bonus received may be subject to wagering requirements (rollover) that must be met before a withdrawal can be processed. Refer to the Bonus section for full details.

LionCasino reserves the right to place a hold on or cancel a withdrawal if there are indications of fraudulent activity or a breach of terms. In such cases, we will contact you for further information before any decision is made.

LionCasino offers a wide range of bonuses and promotions for Malaysian members. Each bonus is subject to specific terms and conditions as stated on the relevant promotions page. The following are the general terms that apply to all LionCasino bonuses unless otherwise specified.

• Rollover Requirements: Most LionCasino deposit bonuses carry a rollover requirement of between 5x and 30x, depending on the bonus type. This means you must wager an amount equal to the bonus value multiplied by the rollover factor before a withdrawal is permitted.
• Validity Period: Any bonus left unused within the specified timeframe (typically 7–30 days depending on the bonus type) will expire automatically.
• One Bonus at a Time: Only one bonus may be active at a time unless otherwise stated in the relevant promotion's terms.
• Account Merging Prohibition: Bonuses are non-transferable between accounts and cannot be combined with bonuses from another account.
• Eligible Games: Some bonuses are only applicable to specific game categories — for example, a slots bonus may not be valid for Sports Betting. Always check the specific terms of each promotion.
• Differing Bet Values: For rollover requirements, different game types may contribute at different rates — football bets may count at 100%, while bets on low-odds games may only count partially.

LionCasino offers a Sports Betting platform covering more than 20 sports, including Malaysia Super League football, EPL, BWF badminton, tennis, NBA, e-sports, and more. The following terms apply specifically to Sports Betting activity on LionCasino.

• Bet Confirmation: A bet is only confirmed once you receive a bet slip with a reference number. Unconfirmed bets are not valid even if your account has been debited — in such cases, the amount will be refunded to your account.
• Postponed Matches: If a match is postponed before it begins, all bets will be voided and stakes refunded. If a match is postponed mid-game and does not resume within 12 hours, sport-specific and bet-type-specific rules will apply.
• Venue Change: A change in match venue does not affect the validity of bets, unless the designated "home" team switches to "away" — in which case all bets will be voided.
• Maximum Odds: A maximum odds limit applies to each bet. Bets placed at odds exceeding this limit will be automatically rejected.
• Betting Limits: The minimum Sports Betting stake is RM 5, and the maximum varies by sport and bet type. New members may have different limits compared to experienced members.
• Live In-Play Betting: Live betting odds shift in real time as the match progresses. LionCasino reserves the right to temporarily suspend live markets during critical moments — such as red cards or penalty kicks — to prevent delays caused by information lag.
• Official Results: For bet settlement purposes, LionCasino uses results as announced by the relevant official sporting body. Results amended more than 48 hours after a match concludes will generally not affect bets that have already been settled.

LionCasino offers an extensive range of casino games including live baccarat, blackjack, roulette, slots, lottery, and more. All games operate in accordance with industry-standard rules and use independently audited RNG (Random Number Generator) systems.

• Game Fairness: All casino games at LionCasino use certified RNG systems or live dealers from accredited studios. No one — including LionCasino — can manipulate game outcomes.
• Final Decision: Once a game round is complete, the result is final. Should a technical disruption occur during gameplay, LionCasino will investigate and resolve the matter in accordance with its internal procedures.
• Technical Disruption: If a game is interrupted due to a technical issue on LionCasino's end, we will endeavour to restore the game to its state prior to the disruption. Where this is not possible, the relevant bet amount will be refunded.
• Online Lottery: Purchased lottery tickets cannot be cancelled or refunded once the purchase is confirmed. Unclaimed lottery prizes will be forfeited after 90 days.
• Table Limit: Each live casino table and casino game has its own minimum and maximum bet limits. Please check the limits before starting a game.

LionCasino expects all members to conduct themselves in a manner that is respectful toward the platform, our staff, and fellow members. The following activities are strictly prohibited and may result in disciplinary action, including permanent account closure.

• Fraud & Manipulation: Any attempt to cheat, manipulate, or exploit LionCasino's systems, including through collusion, use of unauthorised software, or exploitation of bugs.
• Multiple Account Use: Registering or using more than one account to gain an unfair advantage, including for bonus purposes.
• Money Laundering: Using the LionCasino platform for money laundering or any other illegal financial activity is strictly prohibited and will be reported to the relevant authorities.
• Account Sharing: Allowing another person to use your account is strictly prohibited. You are fully responsible for all activity that occurs under your account.
• Customer Support Abuse: Threatening, abusive, or harassing conduct directed at the LionCasino support team will not be tolerated and may result in account closure.

LionCasino reserves the right to suspend or close any member account at any time in the event of a breach of terms and conditions, suspicious activity, or upon request by the relevant authorities. The following outlines the procedures we follow.

• Temporary Suspension: An account may be temporarily suspended while an investigation is ongoing. During this period, you will not be able to make any deposits, bets, or withdrawals. LionCasino will notify you of the suspension via your registered email address.
• Voluntary Closure: You may close your account at any time by contacting LionCasino customer support. Prior to closure, any remaining balance will be processed for withdrawal, subject to any outstanding rollover requirements.
• Mandatory Closure: Where a serious breach of these terms is established, LionCasino reserves the right to permanently close the account and forfeit any remaining balance as a penalty.
• Appeal: If you believe your account has been suspended or closed unfairly, you may submit a written appeal to support@lioncasino.best. We will investigate and respond within 14 business days.

To the extent permitted by Malaysian law, LionCasino limits its liability as set out below. Please read this section carefully as it affects your legal rights.

• Service Disruption: LionCasino is not liable for any losses arising from service disruptions caused by factors beyond our control, including internet outages, third-party failures, or natural disasters.
• Game Results: LionCasino is not liable for any financial losses resulting from legitimate game outcomes. Gambling carries inherent risk, and each member accepts that risk in full.
• Inaccurate Information: While we make every effort to ensure all information on the platform is accurate, LionCasino is not liable for any errors or omissions in the information provided.
• Maximum Compensation Limit: Should LionCasino be found liable for any loss on any grounds, our maximum liability is limited to the total amount you have deposited in the 30 days preceding the claim.

LionCasino genuinely cares about the well-being of our members. We believe gambling should remain an enjoyable form of entertainment and should never become a source of financial difficulty or mental health concerns. As part of that commitment, LionCasino provides the following tools to all members.

• Deposit Limit: You can set daily, weekly, or monthly deposit limits within your account. These limits take effect immediately and cannot be increased within 24 hours of the change being made.
• Loss Limit: You can set a maximum loss limit for a specified period. Once the limit is reached, the system will block any new bets until the limit period expires.
• Self-Exclusion: You may choose to take a break from the platform for 24 hours, 7 days, 30 days, or a custom period of your choosing. During this period, you will not be able to access your account.
• Self-Exclusion: If you need more serious support, you may choose to fully self-exclude from the LionCasino platform. Self-exclusion is permanent and cannot be reversed.
• Professional Support: LionCasino works with mental health support organisations. If you need assistance, our Responsible Gaming team can connect you with the appropriate resources.

To access all of LionCasino's Responsible Gaming tools, visit the Responsible Gaming us.

LionCasino reserves the right to amend, add to, or remove any part of these terms and conditions at any time. Material changes will be communicated to members via email or in-platform notification at least 7 days before taking effect.

• Notice of Changes: Any changes to the terms will be published on this page with an updated date. You are encouraged to check this page periodically.
• Implied Consent: Continued use of the LionCasino platform after updated terms take effect constitutes your acceptance of those updated terms.
• Governing Law: These terms and conditions are governed by the laws of Malaysia. Any dispute arising in connection with these terms shall first be referred to negotiation between the parties involved.
• Partial Invalidity: If any provision of these terms is found to be invalid or unenforceable, that provision will be removed without affecting the validity of the remaining provisions.
• Language: The Malay version of these terms is the official and binding version. Any translation is provided for convenience only, and the Malay version shall prevail in the event of any discrepancy.

For any enquiries regarding these terms and conditions, please contact the LionCasino support team at support@lioncasino.best. We will endeavour to respond to your enquiry within 24 business hours.